TERMS AND CONDITIONS
- For stays of 5 nights or more we offer a 5% discount on above rates (excluding Dec, Jan, Feb, Jul & Aug).
- For stays of 10 nights or more we offer a 10% discount on above rates (excluding Dec, Jan, Feb, Jul & Aug).
- Extra guests are accommodated on kid’s mats at THB 250 or a rollaway bed at THB 500 per extra guest, with bedding and towels.
- We have a small travel cot for babies at no extra charge, but only one is available, so please remember to request it in advance.
- A 50% deposit is payable on booking by bank transfer, credit card (+3%), PayPal (+4%) or Western Union. The balance is payable on arrival in cash or by credit card (+3%).
- We do not have any compulsory so-called “gala dinners” over Christmas and New Year like many other resorts on Koh Chang but we do offer a voluntary optional special menu for the occasions.
If you cancel your reservation:
- more than 14 days before arrival date, then we will gladly refund your deposit, less a small cancellation admin fee of 15% of the deposit;
- less than 14 days before arrival date, the deposit will be forfeited. But if we can re-let the accommodation, we will gladly refund your full deposit, less a small cancellation admin fee of 15% of the deposit.